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Toll Fraud is the fraudulent use of a telecom service, or VOIP Line, without the intention to pay for it. It occurs when a hacker accesses your phone system to make fraudulent calls, mostly to premium-rate international destinations. The fraudster does this to make money from the high cost of the calls made to these premium-rate numbers.
In recent months we have seen cases of Toll Fraud rise exponentially, if you wish to find out more information on how it can be prevented, please see the below document.